.nck-faq{
  /* Requested palette:
     - Primary: #193c63
     - Background: #ffffff
     - Text: black
  */
  --nck-bg: #ffffff;
  --nck-card: #ffffff;
  --nck-card2: #ffffff;
  --nck-text: #000000;
  --nck-muted: rgba(0,0,0,.65);
  --nck-border: rgba(25,60,99,.14);
  --nck-border2: rgba(25,60,99,.22);
  --nck-accent: #193c63;
  --nck-shadow: 0 12px 34px rgba(0,0,0,.12);

  max-width: 1080px;
  margin: 0 auto;
  padding: 28px 16px 36px;
  color: var(--nck-text);
}

/* Prevent input overflow (width:100% + padding) */
.nck-faq,
.nck-faq *{box-sizing: border-box;}

.nck-faq a{color: var(--nck-accent); text-decoration: none;}
.nck-faq a:hover{text-decoration: underline;}

.nck-faq__header{margin-bottom: 14px;}
.nck-faq__title{margin:0 0 8px;font-size: 34px; line-height: 1.1;}
.nck-faq__subtitle{margin:0; color: var(--nck-muted); max-width: 80ch;}

.nck-faq__quick-cards,
.nck-faq__quick{
  display: grid;
  /* Auto-fit so a single card becomes full width, while 2 cards can sit side-by-side */
  grid-template-columns: repeat(auto-fit, minmax(420px, 1fr));
  gap: 12px;
  margin: 18px 0 26px;
}
.nck-faq__quick-card{
  display:block;
  position: relative;
  padding: 14px 14px;
  border: 1px solid var(--nck-border);
  border-radius: 16px;
  background: linear-gradient(180deg, var(--nck-card), var(--nck-card2));
  box-shadow: var(--nck-shadow);
  transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease;
}
.nck-faq__quick-card:hover{
  transform: translateY(-2px);
  border-color: rgba(25,60,99,.35);
  box-shadow: 0 16px 42px rgba(0,0,0,.14);
}
.nck-faq__quick-ico{
  position:absolute;
  top: 14px;
  right: 14px;
  font-size: 18px;
  color: rgba(25,60,99,.85);
}
.nck-faq__quick-title{font-weight: 700; margin-bottom: 4px;}
.nck-faq__quick-desc{color: var(--nck-muted); font-size: 13px;}

.nck-faq__helper{margin: 0 0 22px;}
.nck-faq__helper-inner{
  border: 1px solid var(--nck-border);
  border-radius: 18px;
  padding: 16px;
  background: linear-gradient(180deg, var(--nck-card), var(--nck-card2));
  box-shadow: var(--nck-shadow);
  max-width: 100%;
  overflow: hidden;
}
.nck-faq__helper-title{margin:0 0 4px; font-size: 18px;}
.nck-faq__helper-subtitle{margin:0 0 12px; color: var(--nck-muted);}

.nck-faq__quick-links{display:flex; flex-wrap: wrap; gap: 10px; margin: 0 0 12px;}

.nck-faq__btn{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  gap:8px;
  padding: 10px 14px;
  border-radius: 999px;
  background: rgba(25,60,99,.10);
  border: 1px solid rgba(25,60,99,.28);
  color: #000;
  font-weight: 600;
  font-size: 13px;
  line-height: 1;
  text-decoration: none;
  transition: transform .16s ease, filter .16s ease, background-color .16s ease, border-color .16s ease;
}
.nck-faq__btn:hover{filter: brightness(1.06); text-decoration: none; transform: translateY(-1px);}
.nck-faq__btn--ghost{
  background: rgba(0,0,0,.03);
  border-color: var(--nck-border2);
}

.nck-faq__search-input{
  width: 100%;
  max-width: 100%;
  min-width: 0;
  padding: 12px 14px;
  border-radius: 14px;
  border: 1px solid var(--nck-border2);
  background: #ffffff;
  color: #000000;
  outline: none;
}
.nck-faq__search-input::placeholder{color: rgba(0,0,0,.45);}
.nck-faq__search-input:focus{border-color: rgba(25,60,99,.55); box-shadow: 0 0 0 3px rgba(25,60,99,.12);}

.nck-faq__chips{display:flex; flex-wrap: wrap; gap: 8px; margin-top: 12px;}
.nck-faq__chip{
  --nck-chip-color: var(--nck-accent);
  border: 1px solid var(--nck-border2);
  background: rgba(0,0,0,.03);
  border-radius: 999px;
  padding: 8px 12px;
  cursor: pointer;
  font-size: 13px;
  line-height: 1;
  color: #000;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  transition: transform .14s ease, background-color .14s ease, border-color .14s ease;
}
.nck-faq__chip:hover{transform: translateY(-1px); border-color: color-mix(in srgb, var(--nck-chip-color) 40%, transparent);}
.nck-faq__chip-ico{font-size: 16px; color: color-mix(in srgb, var(--nck-chip-color) 85%, black);}
.nck-faq__chip.is-active{border-color: color-mix(in srgb, var(--nck-chip-color) 55%, transparent); background: color-mix(in srgb, var(--nck-chip-color) 12%, transparent); font-weight: 700;}
.nck-faq__chip.is-active .nck-faq__chip-ico{color: var(--nck-chip-color);}

.nck-faq__noresults{margin-top:12px; padding: 10px 12px; border-radius: 14px; background: rgba(255,255,255,.04); border: 1px solid var(--nck-border); font-size: 13px; color: var(--nck-muted);}

.nck-faq__group{margin: 18px 0 26px; --nck-topic-color: var(--nck-accent);} /* overridable per-group */

/* Topic color palette (professional, theme-aligned) */
.nck-faq__group[data-topic-group="compatibility"]{--nck-topic-color:#193c63;}
.nck-faq__group[data-topic-group="download-install"]{--nck-topic-color:#145a7a;}
.nck-faq__group[data-topic-group="licensing"]{--nck-topic-color:#1f4f6e;}
.nck-faq__group[data-topic-group="pc-reset"]{--nck-topic-color:#0f6b66;}
.nck-faq__group[data-topic-group="resellers"]{--nck-topic-color:#4b3b78;}
.nck-faq__group[data-topic-group="activation"]{--nck-topic-color:#0f5b3f;}
.nck-faq__group[data-topic-group="support"]{--nck-topic-color:#7a1f2b;}
.nck-faq__group[data-topic-group="product-choice"]{--nck-topic-color:#6a4b0f;}
.nck-faq__group-title{
  margin: 0 0 10px;
  font-size: 18px;
  font-weight: 800;
  color: #ffffff;
  background: var(--nck-topic-color);
  border-radius: 14px;
  padding: 10px 14px;
  box-shadow: 0 10px 24px rgba(25,60,99,.18);
  display:flex;
  align-items:center;
  gap:10px;
  transition: filter .16s ease;
}
.nck-faq__group-title:hover{filter: brightness(1.03);}
.nck-faq__group-ico{font-size: 18px; color: rgba(255,255,255,.92);}
.nck-faq__group-txt{display:inline-block;}
.nck-faq__items{display:flex; flex-direction: column; gap: 10px;}

.nck-faq__item{
  border: 1px solid var(--nck-border);
  border-radius: 16px;
  padding: 0;
  background: rgba(0,0,0,.03);
  overflow: hidden;
  transition: border-color .16s ease, transform .16s ease, box-shadow .16s ease;
}
.nck-faq__item:hover{border-color: rgba(25,60,99,.30); box-shadow: 0 10px 26px rgba(0,0,0,.08);}
.nck-faq__item[open]{border-color: rgba(25,60,99,.35);}
.nck-faq__q{
  padding: 14px 14px;
  cursor: pointer;
  list-style: none;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}
.nck-faq__q::-webkit-details-marker{display:none;}

/* Right-side chevron to indicate expandable answers */
.nck-faq__q::after{
  content: "\25BE"; /* ▾ */
  flex: 0 0 auto;
  color: var(--nck-accent);
  font-size: 14px;
  line-height: 1;
  transition: transform .18s ease;
}
.nck-faq__item[open] > .nck-faq__q::after{transform: rotate(180deg);} /* ▴ */
.nck-faq__a{padding: 0 14px 14px; color: rgba(0,0,0,.86);}

/* Subtle open/close animations (added/removed via JS) */
.nck-faq__item.is-opening .nck-faq__a{animation: nckFaqIn .22s ease-out both;}
.nck-faq__item.is-closing .nck-faq__a{animation: nckFaqOut .16s ease-in both;}
@keyframes nckFaqIn{from{opacity:0; transform: translateY(-6px);} to{opacity:1; transform: translateY(0);}}
@keyframes nckFaqOut{from{opacity:1; transform: translateY(0);} to{opacity:0; transform: translateY(-4px);}}
.nck-faq__a p{margin-top:0;}
.nck-faq__a ol{margin: 10px 0 0 18px;}
.nck-faq__a li{margin: 6px 0;}

.nck-faq__figure{margin: 12px 0 0;}
.nck-faq__img{max-width: 100%; height: auto; border-radius: 14px; border: 1px solid var(--nck-border); cursor: zoom-in;}

.nck-faq__cta{margin-top: 26px;}
.nck-faq__cta-inner{
  border: 1px dashed var(--nck-border2);
  border-radius: 18px;
  padding: 16px;
  background: rgba(255,255,255,.04);
}
.nck-faq__cta-inner h2{margin:0 0 8px; font-size: 18px;}
.nck-faq__cta-inner p{margin:0; color: var(--nck-muted);}
.nck-faq__cta-actions{margin-top: 12px;}

/* Image modal */
.nck-faq__modal{position: fixed; inset: 0; background: rgba(0,0,0,.72); display: none; align-items: center; justify-content: center; padding: 20px; z-index: 999999;}
.nck-faq__modal.is-open{display:flex;}
.nck-faq__modal-inner{max-width: 1100px; width: 100%;}
.nck-faq__modal-img{width: 100%; height: auto; border-radius: 16px; border: 1px solid rgba(255,255,255,.18); box-shadow: var(--nck-shadow);}
.nck-faq__modal-close{position:absolute; top: 16px; right: 16px; width: 42px; height: 42px; border-radius: 999px; background: rgba(255,255,255,.08); border: 1px solid rgba(255,255,255,.18); color: #fff; font-size: 20px; line-height: 1; cursor: pointer;}

@media (max-width: 760px){
  .nck-faq__title{font-size: 28px;}
  .nck-faq__quick-cards{grid-template-columns: 1fr;}
}

/* ===== Screenshot Lightbox ===== */
.nck-faq__lightbox{display:none; position:fixed; inset:0; background:rgba(0,0,0,.6); z-index:99999; padding:24px;}
.nck-faq__lightbox.is-open{display:flex; align-items:center; justify-content:center;}
.nck-faq__lightbox-inner{width:min(980px, 100%); max-height:calc(100vh - 48px); background:var(--nck-card); border-radius:14px; overflow:hidden; box-shadow:0 20px 60px rgba(0,0,0,.35);}
.nck-faq__lightbox-bar{display:flex; align-items:center; justify-content:space-between; gap:12px; padding:12px 14px; border-bottom:1px solid var(--nck-border); background:var(--nck-card2);}
.nck-faq__lightbox-title{font-weight:700; color:var(--nck-text);}
.nck-faq__lightbox-close{appearance:none; border:1px solid var(--nck-border); background:var(--nck-bg); color:var(--nck-text); border-radius:10px; padding:8px 12px; cursor:pointer;}
.nck-faq__lightbox-close:hover{border-color:rgba(25,60,99,.55)}
.nck-faq__lightbox-imgwrap{padding:14px; max-height:calc(100vh - 140px); overflow:auto;}
.nck-faq__lightbox-img{display:block; width:100%; height:auto; border-radius:12px; border:1px solid var(--nck-border);}

/* ===== Quick links card sizing ===== */
/* Make the "Client Support & Tickets Portal" card match Q&A width */
.nck-faq__quicklinks,
.nck-faq__quicklinks .nck-quick-card{
  width: 100% !important;
  max-width: 100% !important;
}

/* If the card itself has an internal max-width */
.nck-faq__quicklinks .nck-quick-card{
  display: block !important;
  box-sizing: border-box !important;
}

/* Ensure spacing looks pro */
.nck-faq__quicklinks{
  margin-bottom: 18px !important;
}

/* Animation toggle (admin) */
.nck-faq[data-anim="0"],
.nck-faq[data-anim="0"] *{
  transition: none !important;
  animation: none !important;
}

@media (prefers-reduced-motion: reduce){
  .nck-faq, .nck-faq *{ transition: none !important; animation: none !important; }
}
